BPO Archives - CCC International

Why Email Support Service is Important for Customer Support?

Key takeaways: Customer support affects the loyalty of your customers. Chat and email support have their advantages as platforms for communication. An email support service can help businesses generate revenues. Companies opt to outsource email support services to save time and money. Customer support in Arabic is one of the most in-demand services worldwide. Table of contents The [...]

By Julienne|2023-02-03T10:24:12+00:00February 3rd, 2022|BPO|0 Comments

What is Outsourcing Customer Support and Why Do You Need It?

Most companies rely heavily on contractors for a large or small portion of their business. For instance, a company can contract an accounting office instead of having an accounting department in the company. A business may also commission a transport company to distribute goods or a call center to track its shipping. In this article, we discuss what outsourcing [...]

By Oubab Msllam|2023-02-03T10:29:20+00:00May 27th, 2021|BPO|0 Comments

What Is BPO And How Can It Help Your Business Succeed?

Defining "BPO" Business process outsourcing is the process of contracting with a third party company for a specific service. It is more commonly referred to in the industry as BPO. Following the size of the business and market, there are multiple ways for an organization to start outsourcing. For example, a start-up business will be inclined to [...]

By Ian dela Cerna|2022-02-03T12:21:37+00:00December 21st, 2020|BPO|0 Comments