How BPO Customer Service Helps Companies Scale Efficiently
Key Takeaways: BPO customer service allows companies to scale efficiently by handing over customer interactions to skilled external teams. BPO support brings flexibility, 24/7 availability, and access to tools and expertise that improve customer [...]
BPO Call Center: Meaning and Functions
Key Takeaways: A BPO center is a third-party company that accomplishes non-core business functions for a client company. A BPO call center specifically manages customer support through phone calls, whether inbound or outbound. CCCI's [...]
What Is Typesetting? Everything You Need to Know in 2025
Key Takeaways: What is typesetting? It is the art of arranging texts and elements and is an essential part of media consumption. The typesetting process involves understanding your content, choosing typefaces, setting fonts, and [...]
Why Game Localization is Essential in 2025
Key Takeaways: Game localization is a strategy that turns a game from a local product to an international one. The benefits of video game localization include increased reach, competitive edge, and great revenue potential. [...]
Global Storytelling: Why Studios Invest in Media Localization Early
Key Takeaways: Investing in media localization early in the creative process helps studios avoid cultural missteps and delayed and expensive releases. Game localization creates immersive, culturally relevant experiences for players around the world. With [...]