BPO Call Center: Meaning and Functions
Key Takeaways: A BPO center is a third-party company that accomplishes non-core business functions for a client company. A BPO call center specifically manages customer support through phone calls, whether inbound or outbound. CCCI's multilingual BPO services help global businesses find excellent talent, maximize flexible staffing, and establish a reliable reputation. Table of Contents: The BPO Call Center Industry [...]