CCC International LLC is a one-stop business specializing in multilingual games and comics translation and customer support.
Bearing the same corporate philosophy as our Japanese-founded company that is “CREATE A NEW STORY,” newly-established CCC International aims to create new work opportunities for the citizens of Armenia, new business chances for the country as we hope to bring in overseas collaborations, and new future business leaders who will carry the same values and vision our organization has.
Want to join and create a new story with us?
We are looking for a fun-loving, German-speaking individual who has a flair for customer support—empathy, timeliness, and problem-solving skills. We are open to applicants for both PART-TIME and FULL-TIME POSITIONS.
Working at CCCI, you will experience:
★ A young, collaborative, dynamic working atmosphere;
★ Exciting peer-to-peer recognition systems and rewards;
★ Unique company benefits and events, personal growth support;
★ And best of all, a diverse, multicultural team with French, Japanese, Arabic, English, German, Spanish, Filipino, Armenian, and Russian-speaking individuals.
Send your CV to careers@ccci.am now!
RESPONSIBILITIES
Resolve queries of the customers through email within the assigned turnaround time
Appropriate escalation of customer-related concerns as required
Manage and take ownership of the resolution process of all customer-related concerns
Conduct German translations when necessary (may be assigned to comics projects)
QUALIFICATIONS
Be a native or at least have a full professional working proficiency in German
Have full professional working proficiency in English
Work shift: within 9am – 6pm (No night or graveyard shifts)
Willing to be assigned to weekend and holiday shifts (the account operates 7 days a week)
Interest in games, comics, or Japanese culture is a plus
Computer savvy and can work with Google Suite
Lives in Yerevan, Armenia
Have completed at least two years of college (or equivalent)
Have excellent analytical and organizational skills
Highly inquisitive and with strong attention to details
Be able to adhere to schedule changes based on the project requirement
Punctual, proactive, and displays a positive attitude
Has the motivation to work on their own, set personal work goals, and meet deadlines